Recent reports that ChatGPT has been prohibited from providing both legal and medical advice have been strongly denied by OpenAI.
The company made it clear that it has not imposed any blanket ban like this and that what is being spread around the internet has been spread by scant knowledge of its use policies.
The misunderstanding was triggered by the various online articles and social media debates that asserted that OpenAI had forbidden the production of any kind of legal or health data by ChatGPT.
The company has, however, come out now to deny these rumors, noting that its model still offers general information and guidance within responsible limits.
Explaining the Policy on Sensitive Topics
OpenAI wrote that ChatGPT could still answer questions in law and medicine, and although this is not a priority area, the model would provide professional or personal advice.
The objective of this policy is to guarantee the security of the users and eliminate the cases of AI-generated content abuse in the vital areas where professional skills and responsibility are required.
OpenAI says that ChatGPT is able to deliver educational information in general explaining how the law works, describing medical terms, or describing health practices but it is not a replacement for a qualified professional.
As an example, the chatbot will be able to generalize the conversation differences between different terms in law or explain common symptoms of a certain disease, but it will not propose legal strategies or specific medical treatment applicable to the case of a person.
This strategy aligns with the current policies of OpenAI content and safety, which aim to promote accessibility and ethical responsibility at the same time.
The company has made several claims that AI applications, such as ChatGPT, must be employed as a tool to aid learning and productivity, not to replace expert consultation.
Resolving Misinformation and Earning Trust
The viral posts that caused the misunderstanding seem to have been as a result of screenshots of modified or old ChatGPT responses.
Other users claimed that OpenAI had forbidden the AI to talk about all legal or medical dialogues, whereas some other users hinted that the company was only censoring out all knowledge on the subject.
As a reaction, OpenAI restated its transparency motives and encouraged users to trust the official information provided by the company rather than speculations on social media.
The organization emphasized the current endeavor to enhance the model accuracy and safety in addition to user comprehension of AI weaknesses.
According to experts, such clarification was crucial, because the falsehood about restrictions of AI can become widely transmitted and can impact the trust of the people.
The response about its dedication and the desire to provide the user with precise information regarding how ChatGPT works and what restrictions it has is exemplified by the swift response of OpenAI.
Moving forward, OpenAI is working to be less context blind as well, with the aim of assisting users to know when they need to consult with professionals and not use the AI-generated information by itself.
The company is still improving its moderation systems in order to make sure that ChatGPT informs responsibly and remains open enough, particularly on sensitive issues, such as law and healthcare.
Essentially, ChatGPT will not offer personalized legal or medical advice but nonetheless offers general knowledge and information.
The statement made by OpenAI supports the idea that AI is not to replace human expertise but to add value to it.
